Refund & Cancellation Policy

Last Updated: 29 August 2026

This policy applies to purchases and recurring memberships for GoHackersCloud Academy unless different terms are clearly stated at checkout for a particular service.

1. Recurring Membership

GoHackersCloud Academy may be offered as a recurring monthly membership.

The applicable price and billing frequency are displayed before purchase.

Where a ₹499/month membership is selected, the subscription will renew according to the recurring-payment terms accepted during checkout until cancelled.

2. Cancellation

Learners may request cancellation of future membership renewals using the cancellation options available through the applicable membership platform or by contacting GoHackersCloud.

Cancellation prevents future renewals after it becomes effective.

Access following cancellation will depend on the membership period already paid for and the applicable platform terms.

3. Refund Requests

Because Academy membership can provide immediate access to digital educational content and resources, payments are generally treated as final once access has been provided, except where a refund is required by applicable law or where GoHackersCloud determines that exceptional circumstances justify one.

Submitting a refund request does not guarantee approval.

4. Duplicate or Incorrect Charges

If you believe you have been charged more than once for the same transaction or an incorrect amount was charged, contact us with the relevant transaction details.

Verified billing errors will be investigated and corrected as appropriate.

5. Technical Access Problems

If payment was successful but you cannot access the purchased service, contact GoHackersCloud before submitting another payment.

We will make reasonable efforts to investigate legitimate access issues.

6. Membership Content

Academy is an evolving learning platform.

Updates, additions, restructuring or retirement of individual resources do not automatically qualify a membership payment for a refund, subject to applicable consumer rights.

7. Certification and Career Outcomes

Refunds are not provided solely because a learner:

  • Does not complete the learning material

  • Does not pass a certification examination

  • Does not obtain an interview

  • Does not obtain employment

  • Does not achieve a particular career or salary outcome

GoHackersCloud provides educational resources rather than guaranteed outcomes.

8. Processing Approved Refunds

Where a refund is approved, it will normally be processed through the original payment method or applicable payment platform.

Actual settlement time may depend on the payment provider or financial institution.

9. Contact

For cancellation, billing or refund questions:

GoHackersCloud
Email: careers@gohackerscloud.com